17bd's Privacy Policy

The Purpose of This Policy

17bd is a trusted online gaming platform in Bangladesh. This privacy policy explains in detail how we collect, store, use, and protect the personal information you provide while using our platform.

By registering with 17bd or using our services, you are considered to have agreed to the terms of this privacy policy. Please read this document carefully. If you disagree with any part of this policy, please refrain from using our platform.

This privacy policy may be changed or updated at any time. In the event of changes, we will clearly post a notice on the platform. The latest version will always be published on this page.

To operate 17bd's services properly and provide you with the best gaming experience, we may collect the following types of information:

1.1 Information Provided Directly by You

When you open an account with 17bd, log in, process transactions, or contact our support team, we collect the following information:

• Full name and date of birth (for age verification purposes)
• Mobile number and email address
• Password (stored in encrypted form)
• Payment-related information (bKash, Nagad, Rocket, Upay account numbers)
• Documents submitted for identity verification

1.2 Automatically Collected Information

When you use the 17bd platform, the following information is automatically collected through technical processes:

• IP address and device identification information
• Browser type and operating system details
• Time spent on the platform and list of pages visited
• Transaction history and gaming activity records
• Data collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may receive a limited amount of information from authorized third parties. In such cases, those third parties are also required to follow their own privacy regulations.

17bd uses the information collected only for the purposes described below. We never misuse or use your information for unauthorized purposes under any circumstances.

• Opening, managing, and securing accounts
• Processing deposit and withdrawal transactions
• Verifying player age and identity (21+ confirmation)
• Preventing fraud, money laundering, and cyber scams
• Providing customer service and technical support
• Improving platform performance and analyzing services
• Promoting responsible gaming and taking protective measures
• Sending relevant promotional information subject to your consent

17bd never sells your personal information to third parties. However, we may share information in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These partners receive only the information necessary to complete their designated tasks and are bound by strict confidentiality agreements.

3.2 Legal Obligations

Where it becomes necessary to disclose information in response to legal proceedings, court orders, or valid requests from appropriate authorities, 17bd cooperates in accordance with the law.

3.3 Fraud Prevention

Limited information may be exchanged with relevant authorities to address financial fraud, account hacking, or other security threats.

3.4 Business Restructuring

If there is any change to 17bd's business structure (such as a merger or acquisition), personal information may be transferred to the new entity — however, the protections of this policy will remain in place.

The security of your personal information is 17bd's highest priority. We apply industry-standard technical and organizational measures:

• Use of 256-bit SSL encryption for all data transfers
• Passwords are always stored in hashed and salted form
• Additional layers of encryption applied to payment information
• Regular security testing and system audits conducted
• Regular staff training on data protection
• Firewalls and access controls to prevent unauthorized access

While we are committed to ensuring the highest level of protection, it is not possible to guarantee 100% security for data transmitted over the internet. If you notice any suspicious activity, please contact us immediately.

The 17bd platform uses cookies and similar technologies that help improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: Necessary for the basic functionality of the platform; these cannot be turned off.
• Performance cookies: Analyze website performance and collect information for improvement.
• Functionality cookies: Remember your preferences and settings.
• Security cookies: Help detect fraudulent activity.

5.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some functionality of the platform. For browser-based cookie management, refer to your browser's help page.

17bd does not retain your personal information longer than necessary. Generally:

• All relevant information is maintained while the account is active.
• After an account is closed, certain information may be retained for a limited period for legal obligations, dispute resolution, or fraud investigation purposes.
• Financial transaction records are kept for the period required by applicable regulations.
• After the specified period, information is securely deleted or anonymized.

As a user of the 17bd platform, you have the following rights over your own information:

• Right to access: You can request to know what information we hold about you.
• Right to correction: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can request that your information be deleted.
• Right to restrict processing: In certain cases, you can request that use of your information be limited.
• Right to portability: You can request to receive your data in a structured format.
• Right to object: You can object to the processing of your information for specific reasons.

To exercise any of the above rights, contact us at [email protected]. We will review your request as promptly as possible.

17bd is only for those aged 21 and above — this platform operates exclusively for users aged 21+. We do not intentionally collect any personal information from minors. If we have evidence that a minor has opened an account, that account will be immediately closed and the associated information will be deleted.

If you become aware that a minor has created an account on 17bd, please notify us immediately at [email protected].

In operating 17bd's services, your information may be transferred to and stored on servers located outside Bangladesh. In such cases, we ensure that:

• Appropriate safeguards are in place for data transfers.
• The receiving party ensures protection equivalent to this privacy policy.
• Recognized data transfer agreements are followed where applicable.

17bd reserves the right to amend this privacy policy as needed. For any significant changes:

• A clear notice will be posted on the platform.
• Registered users may be notified by email or SMS.
• The date of the latest update will be noted on this page.

Continued use of the platform after an update will be understood as your agreement to the new policy. We recommend visiting this page regularly.